Privacy Policy

IntroductionWe take your data rights seriously at House of Jack. This Privacy Policy explains why we collect your personal information, how it's used, stored, and protected. By using our site and services, you agree to the practices outlined here.

Purpose of the Privacy PolicyThis policy is designed to inform you about your data rights and how we handle your personal information. We're committed to transparency and want you to understand how we use your data.

Scope of ApplicationThis Privacy Policy applies to all users of our site and services, including online gaming, customer support, and bonus eligibility. By using our platform, you agree to be bound by this policy.

Consent ClauseBy accessing and using our site and services, you consent to the practices described in this Privacy Policy. We respect your data rights and will only use your information as outlined below.

Data We Collect

Personal Information:• Name• Email address• Date of birth• Address• Other personal details as required for account setup or gaming purposes

Account Info:• Username• Password• Payment details (for deposit and withdrawal purposes)

Technical Data:• Device information (e.g., operating system, browser type)• IP address• Cookies• Browser settings

Usage Data:• Site activity logs• Login history• Game interactions (e.g., game played, bets placed)

How We Use Your Data

We collect and use your data for the following purposes:

• Creating and managing accounts• Processing deposits and withdrawals• Providing customer support• Bonus eligibility and responsible gambling monitoring• Improving the site and personalizing the user experience• Fulfilling legal and regulatory obligations

Cookies and TrackingA cookie is a small text file stored on your device by our website. We use cookies to:• Essential cookies: These are required for our site to function properly (e.g., login session management).• Analytics cookies: These help us understand how you interact with our site, allowing us to improve user experience.• Marketing cookies: These enable us to provide targeted advertising and offers based on your interests.

You can manage or disable cookies through your browser settings. Please note that some features may not work properly without cookies enabled.

Legal Basis for ProcessingWe rely on the following legal grounds for processing your data:

• Contractual necessity (for account setup, gaming, and payment purposes)• Legal obligations (e.g., anti-money laundering regulations)• Legitimate interests (improving user experience, monitoring bonus eligibility)• User consent (for marketing communications)

Data Sharing and DisclosureWe may share your data with third-party services, such as:

• Payment processors• Gaming providers

Personal data is not sold to any external parties. We disclose personal information where required by law or regulation.

Data Storage and RetentionWe retain personal data for as long as necessary to fulfill the purposes outlined above. The criteria for retention periods include:

• Account activity: Data will be kept until your account is closed.• Regulatory requirements: We may need to keep data longer to comply with anti-money laundering regulations, etc.• Security: Personal data is stored securely in accordance with industry standards.

Security MeasuresWe take the following measures to protect your personal data:

• SSL encryption for secure browsing• Access controls and authentication processes• Monitoring for unauthorized access

Your RightsYou have the right to:

• Access, update, or delete your data• Withdraw consent or object to processing• Contact us to exercise these rights (see contact details below)

International Data TransfersWe may transfer personal data outside your country or the EEA. In such cases, we ensure that safeguards are in place, such as Standard Contractual Clauses.

Third-Party ServicesWhen accessing external links or services, please note that they have their own privacy policies and terms of use. House Of Jack Casino is not responsible for external content.

Policy UpdatesThis Privacy Policy may be updated from time to time. We'll notify users through our website or email (if you're subscribed to our newsletters). Continued use means acceptance of the updated policy.